Aims & Objectives

 

Here at Norwood House we understand that moving from one’s own home into a residential care is an extremely difficult decision to have to make. We appreciate the reluctance to make the move, the uncertainty of what lies ahead and the fear of the unknown are all genuine and understandable concerns.

Our care home is acutely aware of these problems and with high levels of experience and training aims to provide a warm and friendly atmosphere for all residents, relatives and friends, “We aim to provide a home from home”.

It is the objective of Norwood House to provide care to all service users to a standard of excellence which embraces fundamental principles of good care practice, and that this may be witnessed and evaluated through practice, conduct and control of quality in the home. It is the objective of the home that all service users shall live in a clean, safe environment and be treated with respect and sensitivity to their individual needs and abilities. Staff will be responsive to the individual needs of service users and will provide the appropriate degree of care to assure the highest possible quality of life within the home.

The care service within the home is designed to achieve the following objectives:

Environment

To provide a friendly residential setting within a care home environment.

Independence

To provide a quality of life which enables residents to retain their independence, identity and a sense of value.

Social Events

To provide stimulation and encourage the part taking of activities and social events.

Support

To provide physical and emotional support to residents, family and friends.

Involvement

To involve relatives and friends in the day to day affairs of the resident.

Community Links

To maintain and develop close links with the community.

Morale

To sustain resident’s morale and safeguard individual rights.

Care

To deliver the best possible care to all residents at all times.

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